Refund Policy
Refund Policy
We understand that plans can change, and we strive to be as accommodating as possible. Our refund policy is designed to offer flexibility and fairness to our guests. Please review the details below:
Cancellation Policy:
Full Refund: Cancellations made 14 days or more before the check-in date will receive a full refund.
Partial Refund: Cancellations made between 7-13 days before the check-in date will receive a 50% refund.
No Refund: Cancellations made less than 7 days before the check-in date will not be eligible for a refund.
Early Departures:
Guests who leave before their scheduled departure date will not be eligible for a refund for the unused portion of their stay.
No-Shows:
No-shows will be charged the full amount of the reservation.
Special Circumstances:
We understand that emergencies can happen. Please contact us directly if you have a special circumstance, and we will do our best to accommodate your needs.
Processing Refunds:
Refunds will be processed within 7-10 business days of the cancellation request.
Contact Us:
If you have any questions regarding our refund policy, please contact our customer service team