Privacy Policy
At Auberge Mécatina, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect your information when you visit our website or stay at our inn.
1. Information We Collect:
Personal Information: We may collect personal information such as your name, email address, phone number, billing address, and payment details when you make a reservation, check-in, or contact us.
Non-Personal Information: We may collect non-personal information such as your IP address, browser type, and operating system when you visit our website.
2. How We Use Your Information:
To Process Reservations: We use your personal information to process and confirm your reservations.
To Communicate with You: We may use your contact information to send you reservation confirmations, updates, and special offers.
To Improve Our Services: We use non-personal information to analyze website usage and improve our services.
3. Sharing Your Information:
Third-Party Service Providers: We may share your information with third-party service providers who assist us with payment processing, reservation management, and other business operations. These providers are contractually obligated to protect your information.
Legal Requirements: We may disclose your information if required by law or to protect our rights and property.
4. Cookies:
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website and personalize your experience. You can disable cookies in your browser settings, but this may affect the functionality of our website.
5. Data Security:
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
6. Your Rights:
Access and Correction: You have the right to access and correct your personal information. Please contact us if you need to update your information.
Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
7. Children’s Privacy:
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
8. Changes to This Privacy Policy:
We may update this privacy policy from time to time. Any changes will be posted on our website, and the revised policy will take effect immediately upon posting.
9. Contact Us:
If you have any questions or concerns about this privacy policy or our data practices, please contact us at info@aubergemecatina.ca